Intake Specialist

Employment Status



Open until filled


Ames, IA
YSS is seeking a full-time Intake Specialist for our Ames Outpatient Clinic.

The Intake Specialist's primary responsibilities include: providing intake services to clients entering YSS programs; scheduling client appointments; preparing client paperwork; and ensuring that demographic and funding information is gathered and correctly entered into the Client Management System (CMS).

  • High school diploma with at least 2 years of related experience.
  • Experience working in a behavioral health or medical office setting is preferred.
  • Provides general receptionist duties, greeting visitors and callers, and directing them to the appropriate staff or other available services.
  • Is familiar with all aspects of the clinic’s treatment philosophy.
  • Is familiar with all aspects of outpatient funding. This includes understanding of CMS and funding coordination internally as well as credentialing and compliance with third party payers.
  • Verifies insurance eligibility and coverage on all incoming & current outpatient clients on a regular basis.
  • Serves as a gatekeeper/funder in the CMS by entering required client information, including billing information, according to established guidelines.
  • Assists with scheduling and coordinating initial, intake, and other appointments for clients as requested by the counseling staff.
  • Assists in preparing intake paperwork, completing data entry on admit, planning and discharge screens in CMS.
  • Collects co-pays for in-office visits and assists the billing department if needed.
  • In the absence of a counselor or administrator, is available to provide information about all YSS services to clients; if appropriate completing a PC/screening form and referring services within agency.
  • Routes inquiries received by Behavioral Health on the YSS website to the appropriate location/service provider.
  • Attends appropriate training sessions, staff meetings, and supervisory meetings on request, acting as recorder and taking minutes as needed.
  • Assists with ensuring general tidiness of the Clinic.
For more information, please contact Mark Vasquez at

All applicants are required to complete an online application.
YSS hires nicotine free staff only. EOE