Careers

Intake Specialist

Employment Status

Full-Time

Deadline

Open until filled

Location

Ames, IA
YSS is seeking a full-time Intake Specialist for our Ames Outpatient Clinic.

The Intake Specialist's primary responsibilities include: providing intake services to clients entering YSS programs; scheduling client appointments; preparing client paperwork; and ensuring that demographic and funding information is gathered and correctly entered into the Client Management System (CMS).

Qualifications:
  • High school diploma with at least 2 years of related experience.
  • Experience working in a behavioral health or medical office setting is preferred.
Responsibilities:
  • Provides general receptionist duties, greeting visitors and callers, and directing them to the appropriate staff or other available services.
  • Is familiar with all aspects of the clinic’s treatment philosophy.
  • Is familiar with all aspects of outpatient funding. This includes understanding of CMS and funding coordination internally as well as credentialing and compliance with third party payers.
  • Verifies insurance eligibility and coverage on all incoming & current outpatient clients on a regular basis.
  • Serves as a gatekeeper/funder in the CMS by entering required client information, including billing information, according to established guidelines.
  • Assists with scheduling and coordinating initial, intake, and other appointments for clients as requested by the counseling staff.
  • Assists in preparing intake paperwork, completing data entry on admit, planning and discharge screens in CMS.
  • Collects co-pays for in-office visits and assists the billing department if needed.
  • In the absence of a counselor or administrator, is available to provide information about all YSS services to clients; if appropriate completing a PC/screening form and referring services within agency.
  • Routes inquiries received by Behavioral Health on the YSS website to the appropriate location/service provider.
  • Attends appropriate training sessions, staff meetings, and supervisory meetings on request, acting as recorder and taking minutes as needed.
  • Assists with ensuring general tidiness of the Clinic.
For more information, please contact Mark Vasquez at mvasquez@yss.org

All applicants are required to complete an online application.
YSS hires nicotine free staff only. EOE