Emergency Services Specialist – PT

Employment Status



Open Until Filled


Ames, IA

YSS's Rosedale Shelter is seeking an energetic, hardworking Emergency Services Specialist to provide care and supervision for male and female clients aged 12-17.  The Emergency Services Specialist will work with a team of staff to oversee and carry out a daily schedule of educational, meal, group sessions, and skill building activities.  Must be mature, dedicated, possess a desire to make a positive difference for youth and their families, be a team player, and possess good written and computer skills.

Work shifts may include a variety of day, afternoon, evening, weekend and holiday hours.
  • High school diploma or equivalent
  • One year of experience in the management and supervision of adolescents in a residential setting is preferred
  • A Bachelor's degree in human services or a related field plus one year of experience in the management and supervision of adolescents in a residential setting is preferred
  • Provide direct supervision of the clients, ensuring their presence and safety; responsible for knowing whereabouts and activities of clients at all times when supervising.
  • Serve as an appropriate role model for clients and maintain professionalism at all times. Continually model respectful behavior, social skills, appropriate boundaries, and other behavior that will be expected from the clients.
  • Effectively manage client group dynamics.
  • Understand and effectively supervise each aspect of the daily routine.
  • Instruct and assist clients in completing their assigned daily household chores and laundry so they learn proper cleaning techniques and expectations.
  • Plan and facilitate group sessions as scheduled to instruct clients in basic social skills, life skills, and provide other learning opportunities that are age and developmentally appropriate.
  • Plan and facilitate recreation activities that provide an adequate level of physical activity for the clients.
  • Plan and prepare meals as necessary to Dept of Education standards.
  • Understand client behavior management system; implement goals and privileges consistently.
  • Maintain thorough knowledge of all clients to ensure safe, effective supervision.
  • Provide crisis interventions as needed.
  • Document client behavior and other relevant/required information for each shift in daily Client Logs.
  • Provide/obtain immediate medical care when emergencies occur.
  • Provide back-up to AEA classroom teachers in case of emergency.
  • Notify Supervisors/On-call of emergencies/Incident Reports
  • Complete incident reporting documentation and notification protocols.
  • Complete client admissions and necessary paperwork on shift as necessary
  • Maintain thorough knowledge of all client Service Plan for new clients according to information collected at intake, including information from Parents/Guardians and Referral Workers, and according to licensing standards.
  • Answer client phone calls.
  • Maintain facility and grounds.
  • Other duties as needed.


For more information, please contact Ryan Dierks at

All applicants are required to complete an online application.
YSS hires nicotine free staff only. EOE