Youth Shelter Shift Lead *$1,500 Sign-On Bonus*

Employment Status



Open Until Filled


Mason City, IA
We are YSS:

For more than 40 years, Francis Lauer Youth Services in Mason City has been helping youth and their families work through crises and find the best solution for all. In the event of an emergency or crisis, Francis Lauer offers short-term care for youth. We provide a safe setting for those needing placement outside of the home or respite care.

The role:

YSS is seeking a full-time Shift Leader for our Francis Lauer shelter in Mason City. As a Shift Leader, you will be responsible for leading the other direct care staff on each shift in the activities, routine, and supervision of clients.

What you will need:
  • A High school diploma/equivalent and one year of human service-related experience are required.
  • Must be available some evenings and weekends.
  • One year of experience in the management and supervision of adolescents in a residential setting is preferred.
  • Bachelor’s degree in human services or a related field is preferred.
What you will do:
  • Lead staff members (PT and FT ESSs) in difficult decision-making processes including but not limited to:  client escalations, law enforcement access, off-site activity client participation, client consequences, etc.
  • Lead shift planning for each shift including delegating client supervision duties, group facilitation, med dosing and counting, etc.
  • Mentor and train new employees on shift.  Provide feedback, direction, and support throughout observation shifts and progression through probationary period.
  • Follow through with leadership tasks assigned by supervisor(s) during weekly staff meetings.
  • Lead the organization and implementation of special projects as needed.
  • Co-create group/rec calendar monthly with input from CWES team.
  • Serve as the liaison for between floor staff and on call staff during crises or emergencies.
  • Provide direct supervision of the clients, ensuring their presence and safety; responsible for knowing whereabouts and activities of clients at all times when supervising.
  • Serve as an appropriate role model for clients and maintain professionalism at all times. Continually model respectful behavior, social skills, appropriate boundaries, and other behavior that will be expected from the clients.
  • Effectively manage client group dynamics.
  • Instruct and assist clients in completing their assigned daily household chores and laundry so they learn proper cleaning techniques and expectations.
  • Plan and facilitate group sessions as scheduled to instruct clients in basic social skills, life skills, and provide other learning opportunities that are age and developmentally appropriate.
  • Plan and facilitate recreation activities that provide an adequate level of physical activity for the clients.
  • Plan and prepare meals as necessary to Department of Education standards.
  • Understand client behavior management system; implement goals and privileges consistently.
  • Maintain thorough knowledge of all clients to ensure safe, effective supervision.
  • Provide crisis interventions as needed.
  • Provide/obtain immediate medical care when emergencies occur.
  • Answer potential client calls.
  • Maintain facility/grounds.
What we offer:
  • $1,500 sign-on bonus
  • Fun team environment
  • Mission-driven work
  • Wellness program offerings
  • Discounts on pet insurance
  • Flexible shift and hours
  • Training and development opportunities
  • Development of employment skills that you can take with you anywhere: teamwork, problem solving, adaptability, communication, leadership, creativity
Full-time employee benefits include: 
  • Medical, dental, vision, and life insurance
  • Supplemental accident, critical illness, and hospital indemnity insurance
  • Retirement
  • Birthday as a paid day off
  • Paid time off
  • Holiday pay
  • Employee Assistance Program
  • Years of service recognition
  • YSS is a qualified employer under the Public Student Loan Forgiveness Program.


For more information, please contact Shanda Hansen at

All applicants are required to complete an online application.
YSS hires nicotine-free staff only. YSS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.