Client Services Officer

Employment Status



Open until filled




YSS seeks an outgoing and experienced Client Services Officer to work in our Ames clinic and provide excellent customer service to our clients and families. Primary responsibilities include: greeting patients and visitors, scheduling client appointments, checking eligibility benefits of insurance, answering and routing calls, acting as a liaison between clinical staff and fiscal staff on behalf of the client; and ensuring that all applicable patient information is gathered and correctly entered into the Electronic Medical Record (EMR).


A full job description is available within the application process.



This position requires a high school diploma with at least 2 years of related experience.

Healthcare/ Health Services experience is a plus.

An Associates Degree or Bachelors Degree in a related field is preferred.


For more information, please contact Mark Vasquez at

All applicants are required to complete an online application.

YSS hires nicotine free staff only. EOE